Complaints

Horley Infant School endeavours to provide the best education possible for all of its pupils
in an open and transparent environment. We welcome any feedback that we receive from
parents, pupils and third parties, and we accept that not all of this will be positive. Where
concerns are raised the school intends for these to be dealt with fairly, openly, promptly and without prejudice.

In order to do so, the governing body of Horley Infant School has approved the following
procedure which explains what you should do if you have any concerns about the school.
All members of staff will be familiar with the procedure and will be able to assist you.

Complaints Policy & Procedure – January 2019 – 2021

CONTACT US

Lumley Road
Horley
Surrey
RH6 7JF

01293 782263

 

info@horley.surrey.sch.uk

QUICK LINKS

FOLLOW US

If you would like paper copies for any of the information on our website, please contact the school office

Translate website